Refund policy
Return & Refund Policy
Returns
We accept returns within 15 days of delivery. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable digital products
- Personalized or custom-made items
- Final sale or clearance items
How to Start a Return
To initiate a return, contact us at easydealsplaza@yahoo.com with your order number and reason for the return. We will provide return instructions.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
- We recommend using a trackable shipping service.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or card issuer.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or full refund.
Exchanges
We only replace items if they are defective or damaged. Contact us to request an exchange.
Contact Us
For questions about returns or refunds, contact:
- Email: easydealsplaza@yahoo.com